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COVID-19
Recent Communications
15
Updated Quarantine Q&A (final)
COVID-19 Staff Clothing Tips
COVID Back to School FAQ
COVID Vaccination Link
CMOH Signed Letter- Quarantine Updates (final)
See all 15 articles
Vaccinations/Immunizations - Influenza and COVID-19
20
Vaccine Information - Youtube Video
Contracted Provider DSL/LTC Vaccine List - NEW RESIDENTS
Contracted Provider HC/DSL/LTC Vaccine List - NEW ECPs
COVID Immunization FAQ
BC - COVID Vaccine Aftercare
See all 20 articles
Screening Area and COVID Questionnaires
18
AHS - Daily Checklist for Adults 18+
AHS - Fit for Work Screening Implementation Guide for Non-Continuing Care Sites
AHS - Return to Work Decision Chart for Healthcare Workers
AHS - Screening Questionnaire for Family/Visitors in Continuing Care and Congregate Living
AHS - Daily Fit for Work Screening for Continuing Care and Congregate Living
See all 18 articles
Health Services - Signage/Posters
29
Your 4 Moments for Health Hygiene Poster
AHS - Elevator Etiquette Poster
AHS - Mask & Eye Protection Required Poster
The Pandemic Continues Poster
CC Be Kind Poster
See all 29 articles
PPE
13
AHS - Proper Glove Use Fact Sheet
AHS PPE FAQs
AHS - PPE Protocol for Healthcare Workers
PPE for Assisting Patients to Shower or Bath
PPE for Facility Screening Tasks
See all 13 articles
Testing and Isolation
9
AHS - Rapid Asymptomatic Screening - FAQ
AB - Isolation and Quarantine Requirements
AB Isolation - Hotel Support FAQs
AHS - Contact Tracing Notification Process Changes Memorandum
AHS COVID-19 Testing and Self-Isolation Criteria
See all 9 articles
Mental Health and Wellness
19
Self Care and Communication Strategies
Addiction and Mental Health Resources
EAP Program - April 1 2021 Extension
Addiction & Mental Health News - Stigma and COVID - Nov. 2020
COVCARES AB BC DSL-AL Home Study Information Sheet
See all 19 articles
Health Services - Lab
6
AHS - New Lab Requirements - Ensuring Timely Swab Results
AHS Lab Requisition
AB Precision Labs - Calgary Laboratory External Website Decommissioning
AB Precision Labs - Visualization Process for Priority Specimen Identification
AB Precision Laboratories Change in Ordering RPP and COVID-19 Testing
See all 6 articles
Health Service Materials
57
AHS - Public Health Disease Management Guidelines
AHS - Options for Addressing Patient Communication Challenges
CMOH 23-2021 - May 19, 2021
CMOH Order 23-2021 - Webinar Invitation
CMOH 23-2021 - Q&As
See all 57 articles
ECP Contingency Planning
3
AHS Single Site List
AHS Single Site, Confirmed Outbreak and Exclusive Orders FAQs for Leaders
Pandemic Planning Checklist - CC & PWL
Hair Salon Guidance
4
AB Health Hair Salon Guidance
Expectations for Hairdressing - CC & PWL
Hairdresser Checklist (COVID) - CC
Information for GMs - CC & PWL
Health Services - Product Updates
11
AHS Memo - Technical-Grade Ethanol Hand Sanitizer Dispenser Labels and Posters
AHS - Interim Disinfectant Substitution Products
AHS Ready-To-Use Disinfectant Wipes Information
AHS Cleaning and Disinfecting During COVID - Aug 31
AHS Cleaning and Disinfectant Products Supplied to Community Settings
See all 11 articles
IPC & Enhanced Cleaning
18
Weekly IPC Training - Process
AHS - Interim IPC Recommendation - Mar. 4, 2021
Principles for Environmental Cleaning and Disinfection
Accepted Cleaning Terms and Definitions List
AHS - Cleaning and Supply Management following COVID-19
See all 18 articles
Outbreak Management
7
AHS Outbreak Prevention Control Management in Congregate Living Sites - Sept 2020
Summary of Phase 3 Rollout Discussion
Centric Health - Rapid Medication Access Letter
HS COVID-19 Requirements for CMOH Order 29-2020
AB Health Q&A - Operational and Outbreak Standards for SL-LTC
See all 7 articles
Resident Move in, Move out, Transfers, & Outings
6
Resident Outing Info - PWL & CC
Checklist For When Residents Leave The Community
AHS Questions to Consider When Moving a Family Member from a Care Setting
AB - Resident Outings and Leave of Absence
COVID-19 Move In to Home Process - CC & PWL
See all 6 articles
Visitor Guidance
10
AHS - Family-Support Visiting Fact Sheet
Safe Visiting Process Template
Safe Visitor Guidance - Resident
AHS - Safe Visitation Under Compassionate Exemption - Checklist
CC PWL - Be Kind Poster
See all 10 articles
IT Updates
5
Cleaning Cellphones and Computers
Cleaning Clocks
Two Factor Authentication
Technology for Social Connection
Using Technology to Connect with Your Loved-Ones
Important Website Links
21
Important Links - April 29, 2021
Important Links - March 29, 2021
Important Links - March 18, 2021
Important Links - March 15, 2021
Important Links - Mar. 11, 2021
See all 21 articles
Quick Reference Guides
3
Alberta - Quick Reference Guide - April 8
BC - Quick Reference Guide - April 7
Saskatchewan - Quick Reference Guide - April 7
Saskatchewan Materials
14
SK - Variants of Concern (VOC) FAQ
SK - Moderna Information Sheet
SK - Pfizer BioNTech Information Sheet
SK - COVID Vaccine Science Fact Sheet
SK - Pfizer/BioNTech COVID Vaccine Screening Questions
See all 14 articles
BC Materials
20
BC - COVID Vaccine While Pregnant
BC - How to Wear a Face Mask
BC - Appropriate PPE for COVID19 in Healthcare Settings
BCSLA Announcement re Vaccine for ISL staff
BC - Guidance - Safe Visiting Poster - PWL & CC
See all 20 articles
Security
Definitions
2
Keylogger
Zero Trust Network
Software
Yardi EHR
1
Yardi EHR Password Reset
Office 365 (Word, Excel)
19
Office 365 Training
Sharing SharePoint Files with External Users
How to view Teams recordings
Microsoft Office, "How to use the ribbon"
Microsoft Word Basics - The Fundamentals of Microsoft Word
See all 19 articles
e-Mail
9
Adding Shared Folder in Outlook
Adding a Shared Calendar in Outlook
How to Stop Mail Going to Your Spam Folder
Adding a Contact List
Emailing a Contact List
See all 9 articles
Zoom Meetings
9
Video Chat Tips for Families Communicating with Residents
How Do I Find The Invitation For My Zoom Meeting?
Schedule a Zoom Meeting
How Do I Connect My Contacts and Calendar to Zoom?
Start A Zoom Meeting
See all 9 articles
Windows Virtual Desktop
4
Signing into Remote Desktop with New Email Account
How to Log out of Remote Desktop
Can Not Log Into Remote Desktop With PIN
Remote Desktop Blue Bar
Teams
12
Presenting While Seeing Yourself
Adding Guest Users to a Teams Meeting
Adding Guest Users to a Teams Meeting - Guest Perspective
How to Schedule a Meeting
How to Join a Teams Meeting
See all 12 articles
General
6
Common Shortcuts
Creating a Strong Password
How To Take and Send a Screenshot on your Computer
How to Open a Tab as a Second Window
Pin to Taskbar
See all 6 articles
Windows 10
1
How to adjust the size of text in Windows 10
Eiris Viewer
1
Eiris Viewer 3 Guide
Hardware
Printers
7
How do I fix a printer paper jam?
How do I connect to my Printer?
How do I set up scan to email?
How do I set up scan to computer?
Ordering from Xerox
See all 7 articles
Monitors
0
Laptops
2
Surface Pro Laptop Battery Life
How do I set up new Laptop/Computer
Speakers
1
How to check your audio settings
Internet / WiFi
Resident WiFi Access
0
ECP WiFi Access
0
Community Internet Connectivity / Speed
1
How to Test your Internet Speed
