A shared folder in Outlook is a way of sharing documents between different members of an organization. To access a shared folder in Outlook you can follow the following steps.
1. First go to https://outlook.office365.com/ and sign in to your email account.
2. Next on the right hand side of your screen you need to find the tab that says "Folders"
3. You want to right click on the word "Folders" and a menu should appear
4. In that menu you want to click on "Add shared folder". Once you click on "Add shared folder" a popup will appear on your screen that looks like the image below
5. In the pop up you are going to type the name or email address of the user who has shared the folder with you. As you type a list of suggestions will appear and you can select the one you want from the list.
6. Once you see the persons name and/or email in the popup screen you can click "Add" or if you selected the wrong person from the list you can click the blue "X" beside their name and start your search again.
7. Once you click add you should be able to see the folder on the left hand side of your screen where we first right-clicked on "Folders"
8. You should now have access to the folder. If you get an error message like below please contact IT support to ensure you have been granted access to the folder